In order for the chat to work on a website, the domain needs to be added to your giosg account. You can add and manage domains by going to Settings -> Domains. From here you can also access the design settings of the chat by clicking on the speech bubble icon (chat button settings) or cogwheel icon (chat window settings).
When adding new domains, please note that the domain should be in basic form, for example giosg.com instead of www.giosg.com or www.giosg.com/something
