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Chat agents can delete visitor data from the chat window. The data that can be deleted is mostly based on cookies, and it includes chat messages sent by visitor and all other visitor identifying data. All manager users will receive an email notification each time visitor data has been deleted from a visitor.
Here's how you can delete visitor data:
- Click on the right side menu from an active chat window and select "Delete visitor data.
2. Confirm the deletion by clicking on "Delete"
