You can delete sensitive visitor data such as chat messages, visitor details and lead form content. Benchmark data will be kept for reporting purposes.
This feature lets you choose after how many days data is deleted, any older data will also be deleted once the deletion is activated. As a default sensitive visitor data is deleted every 5 years. The deletion is permanent and giosg will not be able to restore this information.
Select data deletion timeframe:
-Click “Settings” -> “Rooms” -> Select room
-Scroll down to “Delete sensitive data”
-Under “Delete sensitive chat data after x days” type in the amount of days after which all sensitive data will be deleted automatically
-Scroll down and save the changes
