FinancesOnline, the fastest growing independent review platform for SaaS, reviewed Giosg Live chat platform and positioned it as one of the best online customer support software solutions on their platform. In addition they also granted two certificates; one for offering especially good user experience and another one for a product that is especially valuable for companies.

The reviews are based on FinancesOnline’s B2B and finance experts detailed and unbiased analysis of every solution’s main features, In addition, they also pay close attention to other elements important to clients like collaborations features, customization, integrations with other tools, customer support and mobility. All these elements are taken into consideration when calculating the final score (on a 1 to 10 scale). The overall score for Giosg live chat platform was 8,4.

FinanceOnline’s mission is to help business owners find the best solution or product to fit their needs and to provide vendors with an effective way to find potential clients. The review about Giosg live chat points out three business benefits for online retailers: 1) Decreasing shopping cart abandonment, 2) Targeting discounts better (giving them only to those who need them) and 3) Overcoming barriers to buying by bringing partner services to seller’s site.

The review also highlights some of the key features of Giosg live chat like the possibility to create a toolkit of personalized actions and build custom rules to match specific situations, as well as, secure live chat with cobrowsing.

Their Giosg reviews are an encouragement for us showing that we’re on a right track helping companies getting most of their online efforts. And we will make sure to continue to develop our services to make them even better in the future.