<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1523709774591272&amp;ev=PageView&amp;noscript=1">

Neste - supporting website customer experience with live chat


Neste is the world’s largest producer of renewable diesel refines from waste and residues. They also offer renewable solutions to the aviation and plastics industries.


  • Finding a customer service solution that caters for Neste's varied product lines (each of which has its own customer segments, buyers with individual needs)
  • Reducing the number of emails with website-based queries


  • Increased efficiency in completing orders online
  • Matched customer needs and company objectives
  • Significant drop in the number of emails related to website queries, freeing up agents' time for other tasks

Why giosg?

  • Simple to install and easy to use
  • Great additional features
  • Excellent customer support


Read the full story to learn how giosg Live Chat has helped Neste develop their website to better meet customer needs and company objectives!

Fill in your details to read the full case study