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The Live Chat designed for efficiency, powered by AI

Our Live Chat is five times more efficient than traditional customer service channels. Unlike any other Live Chat, our UI is designed for maximal efficiency. We also offer potential visitor recognition, workflow-engine and AI-powered visitor targeting.

Use capacity to adjust the number of inbound conversations.
Work with and across teams. See who’s online and how many chats they have.
Utilise efficient UI to keep track of multiple conversations at once.
Take advantage of real-time tracking of prospective visitors.
Boost conversion by letting AI-powered visitor targeting find the right conversations for you.
Interact easily with your teammates, forward chats to them and ask them to join conversations with customers.

The chat window is your most useful tool

Your website - your rules

Imagine having all of your prospective website visitors recognised and greeted with a message matching their unique situation. With our workflow-engine, you can create highly personalised greetings and make sure the right team is the first to answer.

And recognising which visitors are most prospective? You can leave that to our AI.

Read more about our AI capabilities

5 Easy steps to creating rule

Divide your website into Rooms and assign a specialised team to each one. Activate AI-powered targeting or select an action. Measure how targeted chat helps you reach your business goals.


You can customise the chat window and chat button to match your brand.


Extensive reporting allows you to track the efficiency of your team and chat’s effect on your business goals.

Consumer portals

Car dealers, estate agents and other business relying on consumer portals have a direct chat access to visitors on their ads.


Reach customers on every device. With our Skype for Business integration, even your chat agents can chat while on mobile.