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EXECUTIVE Q&A

[GDPR] Does giosg process personal data?

Yes.

In order to provide online customer engagement services, some personal data will be included in the data that we process and store on our servers. This includes full ip addresses of visitors, the content of chat conversations as well as the information about the customer agent (name, title, profie picture etc).

These data categories are listed fully in our terms of service as well as in our privacy policy. This data belong to the customer and they can control it through their account.

 

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