giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

How to increase conversion rate with simple real-time analytics and machine learning

Posted by Kimi Tiinus, on 15 April, 2020

Are you interrupting your online visitors - or are you leaving them hanging?  Most industries working with large amounts of data have already recognized the value of AI and machine learning technology...

Why use dynamic business goal approach - in football terms

Posted by Kimi Tiinus, on 15 April, 2020

Business goals, football goals, life goals, the list goes on. Goals belong everywhere. In an online business environment goals tend to be total online visits, bounce rates, CTRs and total engagements ...

giosg helps your chatbot become more human

Posted by giosg.com, on 26 June, 2018

Chatbots are your first line of customer service and a crucial part of your virtual assistance solution. As exciting it might be to have a face to face conversation with a robot, the technology still ...

giosg & Netflix behaviour prediction model

Posted by giosg support team, on 7 June, 2018

[A summary of a presentation titled 'Tavoitteellinen Chat osa 2: Kohdentaminen, mittaaminen ja tekoäly` at a seminar event on the  27 of April 2018 in Helsinki by Otto Nyberg.] Is AI better at decisio...

Recap from eCom & ShopTech expo: How AI-based targeting has helped Hobby Hall increase their online store's conversion rate [Speaker notes]

Posted by Kalle Mäkelä, on 22 March, 2018

[A summary of a presentation titled 'Digitaalinen Asiakaspalvelu - Case Hobby Hall' held together with SGN Group (incl. Hobby Hall) at Ecommerce + ShopTech event on 14th of March 2018 in Helsinki.] Cu...

How to generate seller leads on property portals? - Ask the visitor

Posted by Päivi Harju, on 9 July, 2018

In the past decade or so, the way people search for homes has changed drastically as more and more house-hunters now start their search by looking on one of the major property portals. Recent research...

How to serve better and sell more utilising visitor's shopping cart information

Posted by Päivi Harju, on 20 September, 2017

An estimate of 4 trillion USD worth merchandise was abandoned in 2016. Every time consumers are asked for a reason for this behaviour one of the most common answers is higher than expected shipping co...

How banks can engage with customers and generate sales online

Posted by Päivi Harju, on 18 September, 2017

Like mentioned in a recent Finextra article, there’s one fundamental thing that separates banks from many other businesses; customers don’t want to do business with them. Customers don’t want a mortga...

How to increase conversion rate efficiently with machine learning

Posted by Otto Nyberg, on 21 March, 2017

Have you ever thought that instead of spending more and more money on trying to get website visitors back to your site once they have left, you could offer them better service in the first place? Beyo...