giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

AI Trends of 2019 and Beyond

Posted by Kimi Tiinus, on 9 March, 2021

AI has not yet reached the point of being a mainstream phenomenon and still needs a fair bit of elaboration, but it's certainly getting there. When that time comes, companies will need to be ready to ...

How banks can engage with customers and generate sales online

Posted by Päivi Harju, on 16 March, 2021

Like mentioned in a recent Finextra article, there’s one fundamental thing that separates banks from many other businesses; customers don’t want to do business with them. Customers don’t want a mortga...

Introduction of a Sales-Focused Webchat

Posted by Ilkka Vertanen, on 17 September, 2020

When discussing the introduction of a sales-focused webchat with our customers, the conversations revolve around five themes: sales strategy, goals, metrics, resources, and post-chat processes. I try ...