giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

A partnership story by Moment Group

Posted by Kimi Tiinus, on 27 March, 2019

During the 8 years in business, giosg has transformed into a leading chat provider in Finland while challenging the top spot in the UK and Sweden as well. In addition to acquiring customers, we have a...

How we used AI to solve one of the most pressing daily needs: the coffee supply

Posted by Päivi Harju, on 14 November, 2017

Finland has been ranked number one among the countries that drink most coffee, and our Helsinki office is no exception. Our office practically runs on coffee and we take it very seriously. We brew a l...

Creating a high-performing relationship between a financial giant and a tech firm [Video]

Posted by giosg.com, on 21 September, 2017

In today's digital age customers expect to receive top-of-the-line service and user experience when and where they want it. This puts companies under pressure to find new ways to impress customers and...

How do chatbots work? – We got a chatbot developer to answer [Interview]

Posted by Petri Vilpponen, on 8 April, 2020

We sat down with Indrek Vainu who is the Product Manager at AlphaBlues, an artificial intelligence start-up that automates customer service with chatbots. Indrek answered some of the most common quest...