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giosg Blog

If Insurance‚Äôs first six months with AI-powered chatbot Emma [Infographic]

Posted by giosg.com on September 26, 2017

The hype around AI applications that is about to swipe through industries and the customer service function, in particular, is enormous, but so far we've seen little real-life experiences how the chatbots function, how's it like to implement one and what the results are. That's why we put together an interview with one of the early adopters of chatbots, If Insurance.