giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

Learning live chat best practices by doing – Case Finnish Centre for Pensions 

Posted by Guest blogger, on 10 April, 2018

Finnish Centre for Pensions (FCP) is a statutory co-operation body whose responsibilities include research, expertise and service related to the Finnish pension system. FCP’s key values are looking co...

How To Get Started With Chatbots

Posted by Guest blogger, on 23 June, 2020

Implementing a chatbot is an excellent method for interacting with your (potential) customers 24/7/365 while keeping cost in check. If you are not yet considering jumping into a chatbot and AI bandwag...

Naked experience - the banking disruption in my pocket by Petra Mengelt [Guest post]

Posted by Petra Mengelt, on 21 September, 2017

For all of us at Giosg, it's a true honour to host Petra Mengelt from Euroloan, a seasoned expert of customer experience in the financial industry, on our blog. We have learned a lot from Petra while ...