giosg Blog

giosg & Provad partnership evolves with intelligent chatbots

Posted by giosg.com on August 22, 2019

An intelligent chatbot differs from the typical chatbot as it is able to learn both autonomously and from the customer service agent. Instead of providing the incorrect answer, the intelligent chatbot will ask for assistance from a customer service agent. Today, implementing this type of chatbot is easy.

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A digital business model that takes customer experience to the next level

Posted by Emmy Sevón on June 27, 2018

If you take a quick look at your online sales, what do you see? Have you got a successful digital business model generating all the leads and sales you need? Or maybe you have not yet got the results you expected? Whatever your situation, we are confident that the model we propose below will add significant value to your digital business and considerably improve customer experience.

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